Shipping Timing
Beyond The Pips ships to most countries worldwide. All orders placed by 9pm ET on Fridays will be processed and shipped the next day on Saturday. We are a small shop and occasionally we will be able to process orders more often than once a week, but that is our general policy. We usually ship with the cheapest USPS commercial rates and try to ship priority mail whenever possible to be delivered in 1 to 3 business days. However, we will ship with USPS parcel select or UPS if those are cheaper options based on your order. You will receive another notification when your order has shipped. We cannot guarantee timing of delivery once items have shipped, especially during postal service delay times such as around holidays. International orders usually take 1-4 weeks depending on the country we are shipping to.
Domestic Shipping
All shipping rates are calculated based on the weight, size, and delivery location of your order. These rates are shown at checkout. In general, shipping is slightly cheaper to the eastern half of the US than the western half since we are located on the east coast. You will save more on shipping by purchasing multiple items and combining shipping. Please see the table below for approximate estimates based on orders.
Playing Cards
| Number of Decks | Estimated shipping price |
| 1-3 Decks | $5-7 |
| 4-6 Decks | $9-11 |
| 6-12 Decks | $10-13 |
| 13-Unlimited Decks | $11-15 – Cap playing card only shipments no matter how much you purchase at $15 |
Custom Creations
All custom creations will need specific quotes for shipping if they are custom ordered. For items listed in the shop, shipping will vary depending on the item. The store will show what shipping costs on a case by case basis.
International Shipping
We offer international shipping to most countries. Prices for international shipping can be quite expensive and rates are sometimes volatile but we will usually ship with preferred rates through USPS. We will always try to find the best price and we try to update our shipping rates every few months with our best possible pricing. The rate you see at checkout based on your country is likely the best rate we can offer. Additionally, we are able to offer specific special discounted rates to Canada for orders of 12 decks or less.
If rates seem high in the checkout for international orders, please contact us at sales@beyondthepips.com to request an up to date shipping quote and we can do a custom order outside of the shop checkout page if the rate comes out to a lower price.
Your international order may be subject to additional charges, import duties and taxes or fees (including VAT), which are incurred once a shipment reaches your destination country. Beyond The Pips is not responsible for these charges if they are applied and are your responsibility as the customer. If you are concerned about these charges you may want to contact your local customs office.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@beyondthepips.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please refer to our Refund and Returns Policy for the full details on returns. In general, we accept returnable items up to 30 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@beyondthepips.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at support@beyondthepips.com.